Technical Writing: Principles, Strategies, and Readings Book

	Thematic Table of Contents for Part Two Readings
	Preface
Pt. 1	Technical Writing: Ways of Writing	1
1	Technical Writing on the Job	3
2	Audience	35
3	Organization	61
4	Document Design	90
5	Revision	129
6	Definition	154
7	Description	175
8	Instructions, Procedures, and Process Explanations	203
9	Formal Report Elements	237
10	Short and Long Reports	269
11	Types of Reports	306
12	Letters and Memos	357
13	Oral Presentations	414
Appendix	Guidelines for Grammar, Punctuation, and Mechanics	428
Pt. 2	Technical Writing Advice from the Workplace	447
	How to Avoid Costly Proofreading Errors	448
	Writing Visually: Design Considerations in Technical Publications	451
	Voicemail	462
	Big Emerging Markets' Have Diverse Cultures, but Common Attributes	466
	The Art of the Interview	470
	Electronic Conferencing	474
	Japanese-American Communication: Mysteries, Enigmas, and Possibilities	480
	Defining Terms in Technical Editing: The Levels of Edit as a Model	486
	Designing and Delivering Presentations and Workshops	496
	How to Deliver Dynamic Presentations: Use Visuals for Impact	509
	Barriers to Effective Listening	515
	Business Manners for the '90s	520
	A Survey of the Frequency, Types and Importance of Writing Tasks in Four Career Areas	522
	For Writers: Understanding the Art of Layout	525
	Combating Speech Anxiety	531
	Preparing Students for the Behavioral Job Interview	534
	The Editor's Nightmare: Formatting Lists within the Text	536
	Ideology and Collaboration in the Classroom and in the Corporation	543
	The Practical Writer	545
	The Writer as Market Researcher	550
	Teleconferencing	556
	Six Graphics Guidelines	562
	Listen Up - Tips from the Top on Talks	568
	Editing for an International Audience	572
	Color: The Newest Tool for Technical Communicators	576
	Ethical Reasoning in Technical Communication: A Practical Framework	581
	Electronic Mail	588