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Ch. 1 | Developing global consciousness: Competitiveness and culture | |
A way of getting at American values | 1 | |
"As if ..." exercise | 5 | |
Cultural Stereotypes | 7 | |
Dimensions of national culture and effective leadership patterns: Hofstede revisited | 10 | |
Alcot Sato Machine Tool Company (Japan, Germany and Russia) | 16 | |
Cultural constraints in management theories | 21 | |
Global corporate competition: Is the large American firm an endangered species? | 28 | |
Summary of the theory of competitive advantage | 40 | |
Ch. 2 | Cross-cultural awareness and sensitivity | |
Chinese, Indian, and American values | 45 | |
Understanding Japan: A series of exercises | 48 | |
The East-West game (Emperor's pot) | 54 | |
Critical incidents in cross-cultural understanding | 61 | |
An exercise in international negotiations | 65 | |
Lao Bao's (China) | 69 | |
Duo Tsai Paint Company (China) | 71 | |
International negotiations case: When cultures collide (Switzerland) | 73 | |
Insights into international negotiations | 75 | |
A linkage between Confucianism and the Chinese family firm in the Republic of China | 78 | |
A Miss Manners guide to doing business in Europe | 84 | |
Ch. 3 | Ethics | |
Bribery in international business | 93 | |
Chicago Medical Supplies Corporation: Explaining sales in India | 97 | |
A different situation: Maintaining sales in Japan | 102 | |
H.B. Fuller in Honduras: Street children and substance abuse - when there is no answer but "no" | 105 | |
The globalization of business ethics: Why America remains distinctive | 118 | |
The Foreign Corrupt Practices Act: Revisited and amended | 125 | |
Ch. 4 | Human resource management | |
Ellen Moore in Bahrain | 135 | |
Comrade's dilemma: From communism to free enterprise | 147 | |
Management education and employee training at Moscow McDonald's | 151 | |
The International Orientation Scale | 159 | |
Entry shock, culture shock: Socializing the new breed of global managers | 168 | |
Executive compensation in the international arena: Back to the basics | 178 | |
Ch. 5 | Managing a diverse workforce | |
Northern Industries (United States) | 191 | |
Women in management around the world | 193 | |
Valentina on the verge: A case of a Russian woman's career choice | 196 | |
Women managers in the former USSR: A case of "too much equality"? | 202 | |
Women: World-class managers for global competition | 215 | |
Ch. 6 | Multinational parent-subsidiary and joint venture relationships | |
Getting along with parents: A look at subsidiary relations | 227 | |
Rough times at Nomura (Japan) | 229 | |
Misr Acrylic and American Standard (Egypt) | 237 | |
Ferox manufactured products (Czech Republic) | 241 | |
Joint ventures in Hungary: Key success factors (includes three case studies) | 255 | |
The Japanese manager's traumatic entry into the United States: Understanding the American-Japanese cultural divide | 274 | |
Ch. 7 | Strategy | |
Saab-Scania's niche strategy: International management in the American automotive environment (Sweden) | 287 | |
Formulating a strategy for a merchandising firm in Malaysia | 294 | |
KNP, N.V. (Holland) | 301 | |
Critical incidents in international strategy | 311 | |
Global strategy, competence-building, and strategic alliances | 314 | |
Great strategy or great strategy implementation - two ways of competing in global markets | 326 | |
Ch. 8 | Financial and political risk | |
The wave that shook the world: An exercise in global interdependency | 333 | |
Textiles in the Sudan: Financial and political problems faced by developing nations | 335 | |
GOMEP: A manager's day in a developing country (Dominican Republic) | 344 | |
Belco Petroleum (Peru) | 353 | |
Hondo River Enterprises (Belize) | 355 | |
What executives should know about political risk | 358 | |
Managers' views on potential investment opportunities | 364 | |
Competitiveness and the "global capital shortage" | 371 | |
Ch. 9 | European and North American integration | |
Cadbury Schweppes, PLC (UK) | 379 | |
Mr. Jax Fashions Inc. (Canada) | 388 | |
The Mexican automobile industry and the North American Free Trade Agreement | 404 | |
Strategic alliances: Gateway to the new Europe? | 414 | |
NAFTA strategies for Canadian manufacturers | 418 | |
NAFTA: The fight and the facts | 428 | |
Epilogue: The future | ||
Management in the year 2200 | 435 | |
App. a Comrade's dilemma - Chapter 4 | 441 | |
App. b Understanding Japan - Chapter 2 | 456 | |
App. c H.B. Fuller - Chapter 3 |
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