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Prologue: A Tale of Two Doctors
1 Authenticity 1
2 Experience Matters 15
3 What Is Total Experience Design? 27
4 Go Big or Don't Bother 41
5 Discover - Where Are You Today? 59
6 Dream - Where Do You Want to Go Tomorrow? 73
7 Define - Getting from Here to There 107
8 Design - Making Choices to Close the Gaps 121
9 Deliver - The Finish and the Starting Line 137
Epilogue: Make It Real 151
The Kahler Slater Story 155
Notes 165
Index 167
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Add Better Make It Real: Creating Authenticity in an Increasingly Fake World, For the first time in recent history, trust is as important to corporate reputation as quality of products and services, according to the 2010 Edelman Trust Barometer. Still, nearly 70 percent of people say that organizations will revert to business as u, Better Make It Real: Creating Authenticity in an Increasingly Fake World to the inventory that you are selling on WonderClubX
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Add Better Make It Real: Creating Authenticity in an Increasingly Fake World, For the first time in recent history, trust is as important to corporate reputation as quality of products and services, according to the 2010 Edelman Trust Barometer. Still, nearly 70 percent of people say that organizations will revert to business as u, Better Make It Real: Creating Authenticity in an Increasingly Fake World to your collection on WonderClub |