The Ascendant Organisation: Combining Commitment and Control for Long-Term, Sustainable Business Success Book

	List of Tables
	List of Figures
	Acknowledgements
	Introduction
Pt. I	'Knowledge'
1	The ascendant organisation	3
2	Our changing industrial society	8
3	Rising to the ascendant	20
4	The Japanese - right or wrong?	31
5	Conclusions - and beginnings	63
Pt. II	'Know-How'
6	Culture, vision, mission - whatever you call it	81
7	Leading the ascendant organisation	91
8	Ascendant behaviour	115
9	The processes and practicalities	157
10	Beyond TQM - integrating quality	178
11	Partnership sourcing	205
12	Every worker a knowledge worker	219
13	The long and the short of the finances	238
14	Trade unions in the ascendant organisation	268
15	Becoming ascendant	286
16	Two sides of the coin lead to an edge	310
17	The end of the beginning	320
	References	337
	Index	348