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Tables | ||
Foreword | ||
Preface | ||
Acknowledgments | ||
Introduction | ||
Ch. 1 | Marketing Channel Overview | 3 |
Ch. 2 | Marketing Channel Participants and Their Functions | 19 |
Ch. 3 | Marketing Channel Structure and Physical Distribution | 35 |
Ch. 4 | Market Characteristics and Channel Management | 61 |
Ch. 5 | Organizing to Manage the Marketing Channel | 85 |
Ch. 6 | Effective Responsibility without Authority | 103 |
Ch. 7 | Building the Marketing Database and Forecasting Sales | 117 |
Ch. 8 | Calculating Market Share and the Competitive Share Analysis | 147 |
Ch. 9 | Managing Products, Managing Markets | 159 |
Ch. 10 | Marketing Programs and Pricing Strategies | 185 |
Ch. 11 | The Marketing Channel Planning Process | 217 |
Ch. 12 | Legal Issues in Channel Management | 239 |
Annotated Bibliography | 251 | |
Index | 257 |
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