Cultural Diversity in the Workplace: Issues and Strategies Book

This collection of distinct lessons was a very readable format on a long car trip with kids. I've always enjoyed organizational behavior topics and Pfeffer's background at Stanford gives him a rich set of examples to leverage. He organizes the lessons into three categories: failure to consider unintended consequences, reliance on naive theories of behavior, and ignorance of obvious answers. The range of points doesn't combine into a unified framework, but it's not intended to do so. These are the pitfalls to avoid, and that approach lets Pfeffer come up with more thought-provoking examples, such as Why spy on your employees? and In Praise of Organized Labor. The final chapter is about stopping corporate misdeeds. With no conclusion following that, the book seems to end abruptly.