Public Management in the States : A Comparative Study of Administrative Performance and Politics Book

	Figures and Tables
	Acknowledgments
1	The Study of State Administration	1
	The Neglect of State Administration	1
	The Book's Research Foundation	3
	The Plan of the Book	6
2	The Problematic World of State Management	9
	Standards of State Administrative Performance	10
	Operationalizing Standards of Administrative Performance	11
	Existing Studies of State Administrative Performance	12
	State Managers View Management Problems	15
	Variation in State Management Problem Severity	21
	State Management Problems and "If-Only" Management	22
3	Sources of State Management Problems	37
	Accounting for Variation in the Severity of Impediments to Effective State Management	38
	Modeling Determinants of Variation in State Management Problem Severity	40
	Management Problems and Problem-Specific Predictors	41
	Civil Service, Collective Bargaining, and Personnel-Related Impediments to Effective State Management	45
	Federal Dollars and Federal Government-Related Problems	58
4	Crusades, Conversions, and Apostasies: "Improving" State Management	69
	State Administrators' Familiarity with Management "Improvements"	73
	The Utilization of Management Improvement Techniques in the States	80
	The Efficacy of State Management "Improvements"	89
5	State Bureaucracies as Policyshapers	103
	Theoretical Perspectives on the Interaction of Administrators and Significant Others	104
	State Agencies, Administration, and Policyshaping	109
	Accounting for Variation in Agency Impact	115
6	Too Important to Leave to Bureaucrats: Significant Others in the Conduct of State Management	121
	The Impact of Significant Others	122
	Influence Interrelationships among Nonagency Actors	125
	Sources of Variation in the Influence of Nonagency Actors	130
	Nonagency Actor Impact and Management Problems	143
7	Governors, Legislators, and State Management	153
	Dimensions of Gubernatorial and Legislative Influence	153
	Patterns of Variation in Gubernatorial and Legislative Influence	157
	Gubernatorial and Legislative Influence: Resources and Constraints	160
	A Multivariate Model of Determinants of Gubernatorial Impact on State Administration	178
	A Multivariate Model of Determinants of Legislative Impact on State Administration	182
	Management Problems, Management Techniques, and Gubernatorial and Legislative Impact	183
	Governors, Legislatures, and State Management Improvement	192
8	The "Public" Dimensions of the State Administrative Influence Matrix: State Agency Interaction With Interest Groups and Clients	201
	Some Perspective on the Role of the "Public" in State Administration	202
	Interest Group-Administrative Agency Interaction Patterns	205
	Objectives of Agency and Group-Initiated Contacts	207
	Other Parameters of State Agency-Interest Group Interaction	210
	Sources of Variation in Administrative-Interest Group Interaction	212
	Exploring Determinants of Interest Group Influence Upon State Administration	218
	Reflections on the Consequences of Interest Group Influence in State Administration	229
	State Administrative Agencies and Their Clientele: A Second Face of the "Public"	235
9	Managing to Manage in the American States?	247
	State Management Problems and Their Solution	247
	The Influence Matrix of State Management	248
	Models of State Management Dynamics and Implications for Future Research	252
	Appendixes	255
1	Comparison of State Samples on Selected Characteristics	257
2	Operational Definitions of Measures of Gubernatorial Power and Legislative Capability Reported in Table 7.2	259
	References	263
	Index	275