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Book Categories |
1 | Marketing's Role in the Global Economy | 2 |
2 | Marketing's Role within the Firm or Nonprofit Organization | 30 |
Appendix A: Economics Fundamentals | 60 | |
3 | Finding Target Market Opportunities with Market Segmentation | 76 |
4 | Evaluating Opportunities in the Changing Marketing Environment | 110 |
5 | Getting Information for Marketing Decisions | 142 |
6 | Demographic Dimensions of Global Consumer Markets | 170 |
7 | Behavioral Dimensions of the Consumer Market | 200 |
8 | Business and Organizational Customers and Their Buying Behavior | 226 |
9 | Elements of Product Planning for Goods and Services | 252 |
10 | Product Management and New-Product Development | 286 |
11 | Place and Development of Channel Systems | 314 |
12 | Logistics and Distribution Customer Service | 338 |
13 | Retailers and Their Strategy Planning | 362 |
14 | Wholesalers and Their Strategy Planning | 392 |
15 | Promotion - Introduction | 416 |
16 | Personal Selling | 442 |
17 | Advertising | 468 |
18 | Pricing Objectives and Policies | 498 |
Appendix B: Marketing Arithmetic | 526 | |
19 | Price Setting in the Business World | 540 |
20 | Planning and Implementing Quality Marketing Programs | 576 |
21 | Controlling Marketing Plans and Programs | 608 |
22 | Ethical Marketing in a Consumer-Oriented World: Appraisal and Challenges | 636 |
Appendix C: Career Planning in Marketing | 657 | |
Cases | 671 | |
Computer-Aided Problems | 713 | |
Notes | 723 | |
Illustration Credits | 761 | |
Author Index | I-1 | |
Subject Index | I-6 | |
Glossary | G-1 |
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