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Book Categories |
Foreword | ||
Preface | ||
Acknowledgments | ||
1 | Introduction | 1 |
2 | Human Service Organizations | 30 |
3 | Stakeholder Constituencies | 59 |
4 | Organizational Structure and Program Design | 89 |
5 | Service Delivery Networks | 138 |
6 | The User/Consumer Constituency | 184 |
7 | Organized Professions and Human Service Organizations | 216 |
8 | Legitimators and Funders | 281 |
9 | The Human Service Executive | 322 |
10 | Boards of Directors and Advisory Committees | 354 |
11 | Accountability | 396 |
12 | Dealing with Change | 423 |
References | 449 | |
Index | 479 |
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