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List of Tables
List of Figures
1 Introduction 1
2 Making Sense of Volunteering: Perspectives, principles and definitions 9
3 Capturing the Diversity of Voluntary Action 24
4 Profiling Voluntary Action: Who does what? 38
5 UK Volunteering in International Perspective 53
6 A Changing Society 69
7 Government and Volunteering: Towards a history of policy and practice 84
8 The Changing Face of Volunteering: Current and future trends 103
9 Motivation and Recruitment: Why and how do volunteers come? 119
10 Rewards and Retention: Why do volunteers stay? 133
11 Issues of Coordination and Management: How can the activities of volunteers be best organised? 147
12 Measuring the Impact of Volunteering 161
13 Changing the Image of Volunteering 176
14 Making Volunteering Inclusive 190
15 Maintaining the Independence of Voluntary Action 206
16 Defending the Spirit of Volunteering from Formalisation 220
17 Voluntary Action in the 21st Century 233
References 248
Index 267
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