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Introduction Part 1: Laying the Foundation
• Chapter 1: Review of Vested Outsourcing 5 Rules
• Chapter 2: Creating a System that has a flexible framework
• Chapter 3: WIIFWe / Creating a Shared Vision (Game Theory) Part 2: Creating a Process by the Rules
• Rule 1: Outcome-Based vs. Transaction-Based Business Model
• Chapter 4: Intent (includes the need for transparency, psychology/Bern)
• Rule 2: Focus on the WHAT, not the HOW
• Chapter 5: Statement of Objectives (suppliers write PWS, dynamic)
• Rule 3: Clearly Defined and Measurable Desired Outcomes
• Chapter 6: KPIs/Metrics (Performance Mgmt, Continuous Improvement, Dashboard)
• Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs
• Chapter 7: Matching Matching
• Chapter 8: Incentives
• Chapter 9: Continuous Alignment
• Rule 5: Insight vs Oversight Governance Structure
• Chapter 10: Relationship Management Framework (Layers, reverse bow tie)
• Chapter 11: Change Management / Agility
• Chapter 12: Transformation Management Process (problems, innovation)
• Chapter 13: Exit Management, People Changes
• Chapter 14: Other (IP, etc) Part 3 Getting to WE
• Chapter 15: Collaboration, not Negotiation (how to think beyond negotiations)
• Chapter 16: Writing the Contracts (T’s and C’s fall out when you go through and address each of the 12 commandments. These become your contract. Importance of plain language vs. legal ease) Conclusion * Appendix
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Add The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements, Far too many companies have developed outsourcing agreements that were created for a bygone century. Or worse, they are buying strategic services using an overly simplified commodity approach. Today's companies must build deep collaborative relationships , The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements to the inventory that you are selling on WonderClubX
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Add The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements, Far too many companies have developed outsourcing agreements that were created for a bygone century. Or worse, they are buying strategic services using an overly simplified commodity approach. Today's companies must build deep collaborative relationships , The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements to your collection on WonderClub |