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Acknowledgments ix
Introduction: Do Street-Level Bureaucracies Matter in a Post-Welfare Era? 1
1 Situated Bureaucrats: Locating Identity in Catch-All Bureaucracies 19
2 Not Everyone Has the Same Bag of Tricks: Identity Discord, Discretionary Toolkits, and Policymaking in a Changing Institution 49
3 Reinventing the Street-Level Welfare Bureaucrat? The Reformation of Professional Identities in Postreform Welfare Offices 82
4 Am I My Sister's Keeper? Race, Class, Gender, and Community in Staunton 123
5 Race, Place, and Politics: Negotiating Community and Diversity in Fishertown 156
6 Conclusion: The Crisis of Identity in Catch-All Bureaucracies 185
Appendix A Professional Identities in the Making: A History of the Profession of Welfare Casework 215
Appendix B Demographic Data 235
Appendix C Methodology 247
Notes 255
Works Cited 287
Index 309
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Add The New Welfare Bureaucrats: Entanglements of Race, Class, and Policy Reform, As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes l, The New Welfare Bureaucrats: Entanglements of Race, Class, and Policy Reform to the inventory that you are selling on WonderClubX
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Add The New Welfare Bureaucrats: Entanglements of Race, Class, and Policy Reform, As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes l, The New Welfare Bureaucrats: Entanglements of Race, Class, and Policy Reform to your collection on WonderClub |