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Creating Corporate Reputations: Identity, Image, and Performance Book

Creating Corporate Reputations: Identity, Image, and Performance
Creating Corporate Reputations: Identity, Image, and Performance, Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora, Creating Corporate Reputations: Identity, Image, and Performance has a rating of 2.5 stars
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Creating Corporate Reputations: Identity, Image, and Performance, Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora, Creating Corporate Reputations: Identity, Image, and Performance
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  • Creating Corporate Reputations: Identity, Image, and Performance
  • Written by author Grahame Dowling
  • Published by Oxford University Press, USA, August 2002
  • Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora
  • Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora
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Book Categories

Authors

Preface
List of Exhibits
List of Figures
List of Tables
List of Abbreviations
Author Biography
Introduction1
Pt. 1Corporate Reputations
1Corporate Reputation Value: Good Really Is Better Than Bad9
2Stakeholders: Each Group Holds a Different Image and Reputation29
3How Corporate Images Are Formed: Identifying the Pieces of the Jigsaw Puzzle49
Pt. 2Factors that Affect Corporate Images
4Vision and Mission: The Soul of Corporate Reputation67
5Formal Company Policies: The Guiding Hands86
6Organizational Culture: The Invisible Web104
7Corporate Communication: What to Say123
8Corporate Identity: What You See Is Often Less Than What You Get161
9Country, Industry, Partner, and Brand Images: Leveraging Secondary Associations to Enhance a Corporate Image186
Pt. 3Managing Corporate Images and Reputations
10Measuring Images and Reputation: What Do Stakeholders Actually Think?211
11Managing and Changing Corporate Images: It Can Be Done231
12The Crisis: Communication Strategies to Protect Desired Images and Reputations252
13Recap: Avoiding the Twelve Most Common Traps277
Index291


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Creating Corporate Reputations: Identity, Image, and Performance, Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora, Creating Corporate Reputations: Identity, Image, and Performance

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Creating Corporate Reputations: Identity, Image, and Performance, Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora, Creating Corporate Reputations: Identity, Image, and Performance

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Creating Corporate Reputations: Identity, Image, and Performance, Recent research suggests that corporate reputations are a valuable strategic asset for every company. This book outlines how high-status companies become corporate super brands and it presents managers with a framework to proactively enhance their corpora, Creating Corporate Reputations: Identity, Image, and Performance

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