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Managing Quality Fads: How American Business Learned to Play the Quality Game Book

Managing Quality Fads: How American Business Learned to Play the Quality Game
Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game has a rating of 2.5 stars
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Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game
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  • Managing Quality Fads: How American Business Learned to Play the Quality Game
  • Written by author Robert E. Cole
  • Published by Oxford University Press, USA, February 1999
  • Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o
  • Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuse
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Book Categories

Authors

Tables and Figures
Introduction3
1The New Quality Model: Continuity or Discontinuity?18
2Market Pressures and Quality Consciousness46
3How Much Did You Know and When Did You Know It?63
4It Ain't Rocket Science, But ...82
5Casting and Harvesting the Nets104
6Putting It Together129
7Modeling the Future for Hewlett-Packard161
8Adoption, Adaptation, and Reaction at Hewlett-Packard184
9Quality Outcomes216
10On Organizational Learning233
Notes249
References259
Index273


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Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game

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Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game

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Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game

Managing Quality Fads: How American Business Learned to Play the Quality Game

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