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Foreword | ||
Acknowledgements | ||
Preface | ||
1 | The manufacturing framework | |
1.1 | Disaster and response - introduction | |
1.2 | Company analysis | |
1.3 | Changing course | |
1.4 | The position paper | |
1.5 | The production framework | |
1.6 | Setting key objectives | |
1.7 | Profit planning in a manufacturing company | |
1.8 | The role of management, especially the senior manager in the organization | |
1.9 | Conclusion | |
2 | The product market | |
2.2 | Pressures to change | |
3 | Technology | |
3.2 | High technology and the production process | |
3.3 | Elements of CIM | |
3.4 | Advanced manufacturing technology in action | |
3.5 | Material flow and technology | |
3.6 | The Ferodo approach | |
3.7 | Technology and the money problem | |
3.8 | High technology - the only answer to manufacturing problems? | |
3.9 | World-class manufacturers | |
4 | Resource utilization and cost control | |
4.2 | People | |
4.3 | Cash | |
4.4 | Reduction in administration costs | |
4.5 | Privatization of fixed cost | |
4.6 | Factory fixed cost | |
4.7 | Working capital | |
4.8 | Waste disposal | |
4.9 | Theft and security in resources control | |
4.10 | Purchasing | |
4.11 | JIT - a myth in its own lifetime | |
4.12 | Research and Development | |
4.13 | Product design and R&D | |
4.14 | Resources data and control | |
5 | Work organization and training | |
5.2 | Some organizational cul-de-sacs and responses | |
5.3 | Goal conflict and work organization | |
5.4 | Effective organization | |
5.5 | Teams/groups | |
5.6 | First-line supervision | |
5.7 | The road to setting up new work organizations | |
5.8 | Trade unions | |
5.9 | Discipline unfair dismissal | |
5.10 | Training | |
5.11 | Senior and middle management training | |
5.12 | Training for multi-skilling | |
6 | Systems and information technology | |
6.2 | IT - definition and use | |
6.3 | Systems design | |
6.4 | Operational Planning | |
6.5 | Systems specification/statement of user requirements | |
6.6 | The initial debate | |
6.7 | Implementation of MRP II | |
6.8 | Management Accounting and business planning | |
6.9 | Development of a Management Accounting system - a summary | |
6.10 | Recording diagrams | |
6.11 | Potential defects in Management Accounting | |
6.12 | ABC - is this an answer? | |
7 | Motivation and Reward systems | |
7.1 | The dilemma in pay and motivation | |
7.2 | Is money the only motivator? | |
7.3 | Non-monetary motivation | |
7.4 | Incentives and motivation - an approach | |
7.5 | Pay schemes - alternatives and problems | |
7.6 | Management incentives/pay schemes | |
7.7 | Relative deprivation and payment schemes | |
7.8 | Objections to change and possible solutions | |
7.9 | Management involvement in changing pay systems | |
7.10 | The way forward | |
7.11 | Solutions | |
7.12 | Future considerations | |
8 | Formulating a manufacturing strategy for the nineties | |
8.1 | Overview | |
8.2 | Culture in developing a manufacturing strategy | |
8.3 | Company aims and objectives | |
8.4 | Plan elements for a company in the nineties | |
8.5 | What kind of a company must we be in the nineties? | |
8.6 | Key questions | |
8.7 | State of the art | |
8.8 | Key elements | |
8.9 | Environmental analysis | |
8.10 | Timescales | |
8.11 | Profit planning | |
Appendix 1: Ferodo | ||
Appendix 2: List of definitions and explanation of terms and acronyms used | ||
Appendix 3: Training |
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