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Introduction: Growing Hopelessness and the Disintegration of the American Dream | ||
Ch. 1 | Violence at Work: Examining the Scope of the Crisis | 1 |
Ch. 2 | Breaking Point: Career Dissonance and the "New" Violence | 21 |
Ch. 3 | Dying Jobs: Stress in an Era of Uncertainty | 31 |
Ch. 4 | Gaining Control: A Model for Confronting Workplace Violence | 45 |
Ch. 5 | Curbing the Epidemic: First Steps in Violence Prevention | 53 |
Ch. 6 | Cooperation and Communication: Establishing Teams to Address Threats | 69 |
Ch. 7 | The Turning Point: Assessing and Managing Threats | 83 |
Ch. 8 | Tense Situations: Dealing with Dangerous Employees | 99 |
Ch. 9 | At Special Risk: Women in the Workplace | 109 |
Ch. 10 | On the Frontlines: The Role of Supervisors & Managers in Violence Prevention | 117 |
Ch. 11 | Pre-Employment Screening: Don't Hire Your Mistakes | 123 |
Ch. 12 | Looking for Answers: Guidelines for Investigating Acts of Violence | 135 |
Ch. 13 | Help is Available: Getting the Most from Outside Resources | 143 |
Ch. 14 | Job Insecurity: Avoiding a Downsizing Crisis | 151 |
Ch. 15 | Rising Waves: New Sources of Violence | 161 |
Ch. 16 | Sidestepping Pitfalls: Employer Vulnerabilities in Combatting Workplace Violence | 177 |
Ch. 17 | When Tragedy Strikes: Debriefing Following a Crisis | 187 |
Ch. 18 | Traversing a Minefield: Legal Issues in Workplace Violence | 199 |
Ch. 19 | Partner or Regulator? The Role of Government in Curbing Workplace Violence | 215 |
Ch. 20 | Plotting the Future ... | 229 |
Endnotes | 243 | |
Index | 245 |
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Add Violence at Work: How to Make Your Company Safer for Employees and Customers, Violence at Work: A Step-by-Step Program to Protect Your Employees, Company, and Assets delivers expert guidance for tackling this serious threat head on. Written by one of the country's top authorities in the field, this book explores the scope and cause, Violence at Work: How to Make Your Company Safer for Employees and Customers to the inventory that you are selling on WonderClubX
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Add Violence at Work: How to Make Your Company Safer for Employees and Customers, Violence at Work: A Step-by-Step Program to Protect Your Employees, Company, and Assets delivers expert guidance for tackling this serious threat head on. Written by one of the country's top authorities in the field, this book explores the scope and cause, Violence at Work: How to Make Your Company Safer for Employees and Customers to your collection on WonderClub |