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Preface | ||
Ch. 1 | Solving Puzzles and Building Communication Competence | 1 |
Ch. 2 | The Art of Listening | 32 |
Ch. 3 | The Care and Feeding of an Interpersonal Network | 58 |
Ch. 4 | Successful Communication in Groups and Teams | 88 |
Ch. 5 | Managing Workplace Diversity | 118 |
Ch. 6 | Interviews You Will Encounter in Your Work Life | 142 |
Ch. 7 | Leadership | 170 |
Ch. 8 | Managing Stress and Conflict | 196 |
Ch. 9 | Etiquette for the 21st Century Workplace | 216 |
Ch. 10 | Making Effective Business Presentations I: Advance work | 246 |
Ch. 11 | Making Effective Business Presentations II: Creating and Delivering a Compelling Message | 272 |
Ch. 12 | Successfully Managing Your Techno-Life | 304 |
Appendix I | The Visual Impact of Your Message | 334 |
Appendix II | Case Study Solutions | 339 |
Index | 349 |
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Add Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century to the inventory that you are selling on WonderClubX
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Add Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century to your collection on WonderClub |