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Business and Professional Communication for the 21st Century Book

Business and Professional Communication for the 21st Century
Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century has a rating of 3.5 stars
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Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century
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  • Business and Professional Communication for the 21st Century
  • Written by author Deborah A. Gaut
  • Published by Allyn & Bacon, Inc., November 1997
  • Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa
  • Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa
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Preface
Ch. 1Solving Puzzles and Building Communication Competence1
Ch. 2The Art of Listening32
Ch. 3The Care and Feeding of an Interpersonal Network58
Ch. 4Successful Communication in Groups and Teams88
Ch. 5Managing Workplace Diversity118
Ch. 6Interviews You Will Encounter in Your Work Life142
Ch. 7Leadership170
Ch. 8Managing Stress and Conflict196
Ch. 9Etiquette for the 21st Century Workplace216
Ch. 10Making Effective Business Presentations I: Advance work246
Ch. 11Making Effective Business Presentations II: Creating and Delivering a Compelling Message272
Ch. 12Successfully Managing Your Techno-Life304
Appendix IThe Visual Impact of Your Message334
Appendix IICase Study Solutions339
Index349


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Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century

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Business and Professional Communication for the 21st Century, Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will fa, Business and Professional Communication for the 21st Century

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