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Book Categories |
1. What is Customer Service?
2. The Challenges of Customer Service
3. Problem Solving
4. Strategy for Formulating a Plan for Success
5. Empowerment
6. Communications in Customer Service
7. Coping with Challenging Customers
8. Motivation
9. Leadership in Customer Service
10. Customer Retention and Measurement of Satisfaction
11. Technology and Customer Service
12. Excellence in Customer Service
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Add Customer Service: A Practical Approach, The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wid, Customer Service: A Practical Approach to the inventory that you are selling on WonderClubX
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Add Customer Service: A Practical Approach, The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wid, Customer Service: A Practical Approach to your collection on WonderClub |