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Preface xix
Chapter 1: Be Strange. Be Very Strange. 1
Chapter 2: Shine a Flashlight into the Black Box That Exists Between Your Workforce and Beating Your Competition 17
Chapter 3: Organizational Outcomes: How Do I Know I Am Winning in the Way I Want to Win? 31
Chapter 4: Performance Drivers: What Must Customers Notice About Us So That We Win? 53
Chapter 5: Strange Workforce Deliverables: What the Workforce Does to Make Customers Notice and Love Us 71
Chapter 6: Job-Specific Strangeness: Different Deliverables from Different Jobs 89
Chapter 7: Strange Workforce Architecture: What Systems Will Produce the Deliverables I Need From My Workforce? 107
Chapter 8: Strange Workforce Architecture: Breaking Out From the Pack 125
Chapter 9: Strange Workforce Architecture: Taking the Next Step 143
Chapter 10: The Magic of Metrics: Creating and Implementing Measurement Systems 155
Conclusion 173
Index 175
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Paul Babineau
reviewed Change to Strange: Create a Great Organization by Building a Strange Workforce on May 30, 2017 Change to Strange: Create a Great Organization by Building a Strange Workforce
This book can be heavy but invaluable - I merged concepts from this book with Vern Harnish's scale up to facilitate our entire strategic process and have used it to craft much clearer brand values and job descriptions
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