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| Preface | ||
| Pt. 1 | Foundations of Business Communication | 1 |
| Ch. 1 | Understanding Business Communication | 2 |
| Ch. 2 | Listening, Working in Teams, and Understanding Nonverbal Communication | 34 |
| Ch. 3 | Communicating Interculturally | 60 |
| Pt. 2 | The Writing Process | 89 |
| Ch. 4 | Planning Audience-Centered Business Messages | 90 |
| Ch. 5 | Organizing and Composing Audience-Centered Business Messages | 122 |
| Ch. 6 | Revising Audience-Centered Business Messages | 162 |
| Pt. 3 | Letters, Memos, E-Mail, and other Brief Messages | 197 |
| Ch. 7 | Writing Routine, Good-News, and Goodwill Messages | 198 |
| Ch. 8 | Writing Bad-News Messages | 244 |
| Ch. 9 | Writing Persuasive Messages | 286 |
| Pt. 4 | Information and Technology | 335 |
| Ch. 10 | Communicating Information through the Internet and Other Technologies | 336 |
| Ch. 11 | Finding, Evaluating, and Processing Information | 366 |
| Ch. 12 | Communicating Information through Graphs and Other Visuals | 398 |
| Pt. 5 | Reports and Oral Presentations | 437 |
| Ch. 13 | Communicating through Reports | 438 |
| Ch. 14 | Planning, Organizing, and Writing Reports and Proposals | 468 |
| Ch. 15 | Completing Formal Reports and Proposals | 510 |
| Ch. 16 | Giving Speeches and Oral Presentations | 560 |
| Pt. 6 | Employment Messages | 587 |
| Ch. 17 | Writing Resumes and Application Letters | 588 |
| Ch. 18 | Interviewing for Employment and Following Up | 626 |
| Pt. 7 | Special Topics in Business Communication | 659 |
| Component Ch. A | Format and Layout of Business Documents | 660 |
| Component Ch. B | Documentation of Report Sources | 686 |
| App. I | Fundamentals of Grammar and Usage | A-1 |
| App. II | Correction Symbols | A-19 |
| References | R-1 | |
| Acknowledgments | AC-1 | |
| Organization/Company/Brand Index | I-1 | |
| Subject Index | I-4 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Jeffrey Wildman
reviewed Business Communication Today on January 22, 2011
Business Communication Today
For a college textbook, this is surprisingly well written and interesting. Should be required reading for all college students, now that communication takes place so frequently in the electronic sphere and it seems that many people have lost the ability to write concisely, clearly, and respectfully. Great tips and hints for all sorts of communication and a great reference that I will keep in my library.
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Add Business Communication Today, Business Communication Today provides the cutting-edge communication coverage that prepares readers for real business practice. Understanding the Foundations of Business Communication; Applying the Three-Step Writing Process; Crafting Brief Mess, Business Communication Today to the inventory that you are selling on WonderClubX
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