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Book Categories |
Preface | ||
Ch. 1 | The New Project Environment | 3 |
Forces Driving Change | 4 | |
Ch. 2 | Project Management Evolution | 15 |
The Four Waves of Project Management | 18 | |
Ch. 3 | eXtreme Concepts | 23 |
Project Management Versus Technical Management | 24 | |
Context and Content | 25 | |
Whole-of-Life Project Management | 27 | |
Project Manager as Facilitator | 29 | |
Sponsors as Executive Project Managers | 31 | |
Scenario Planning | 33 | |
Rapid Planning | 34 | |
Virtual Teams | 36 | |
It's the Context, Stupid | 37 | |
Ch. 4 | eXtreme Project Management Context | 41 |
Two Very Different Types of Work | 41 | |
The Categories of Project Work | 43 | |
Ch. 5 | The eXtreme Project Management Model | 49 |
Project Management Processes | 49 | |
The Project Charter or Business Case | 57 | |
Ch. 6 | The RAP Process | 61 |
Why Should We Run RAP Sessions? | 62 | |
The RAP Structure | 65 | |
Ch. 7 | Analyze Project Success | 69 |
What Are Expectations? | 71 | |
The Seven Success Criteria | 72 | |
eXtreme Tool 1: Success Sliders | 74 | |
Ch. 8 | Define Scope, Objectives, and Stakeholders | 79 |
What Is the Difference between Scope and Objectives? | 79 | |
Stakeholders and Related Projects | 86 | |
Related Projects - A Special Case of Stakeholder | 87 | |
Ch. 9 | Analyze Added Value | 95 |
The State of the Art | 95 | |
Added-Value Analysis | 101 | |
Benefits Realization | 107 | |
Ch. 10 | Define Quality | 115 |
Project Quality Deployment | 115 | |
What Is a Quality? | 119 | |
Toward an Effective Quality Plan: PQD in Action | 121 | |
Quality in Action | 125 | |
Quality, Estimates, Costs, and Risks | 128 | |
Ch. 11 | Select a Development Strategy | 133 |
Strategy Ain't Methodology | 135 | |
The Four Development Strategies | 136 | |
Rapid Application Development (RAD), Agile, and Other Variations | 145 | |
Partitioning Guidelines | 147 | |
Strategy Selection | 148 | |
Strategy and Risk Assessment | 149 | |
Ch. 12 | Analyze Risk | 155 |
Project Risk Assessment Overview | 157 | |
Project Risk Management | 160 | |
Risk Containment or Reduction | 167 | |
Shooting the Messenger | 170 | |
Ch. 13 | Develop Task Lists | 175 |
Develop Project Task Lists | 175 | |
A Moral Dilemma | 183 | |
Scenario and Real-Time Planning | 185 | |
Ch. 14 | Estimate Tasks | 189 |
Causes of Estimation Error | 189 | |
Estimation Principles | 195 | |
The Detailed Estimation Process | 197 | |
Ch. 15 | Develop Schedule | 211 |
Develop Project Execution Plan | 213 | |
Scenario Planning Revisited | 219 | |
Develop Project Staffing Agreements | 221 | |
Ch. 16 | Develop Return on Investment | 227 |
Develop Cost and ROI Scenarios | 229 | |
Analyzing Project Costs | 234 | |
Developing Your ROI | 235 | |
Ch. 17 | Project Tracking and Reporting | 239 |
Project Tracking | 239 | |
Project Reporting | 246 | |
The Project Change Control Process | 253 | |
Maintaining the Project Management File | 255 | |
Ch. 18 | Postimplementation Reviews | 259 |
The Postimplementation Review | 259 | |
The Learning Loop Concept | 265 | |
The System Support Review | 268 | |
Benefits Realization Planning | 268 | |
Ch. 19 | Support | 275 |
The Support Problem | 276 | |
The Production Support Portfolio | 278 | |
Passages: The Life Cycle of Production Systems | 280 | |
Conclusion | 282 | |
Ch. 20 | Getting the Sponsor You Deserve | 287 |
Rule 1 | The Bag of Money and the Baseball Bat | 288 |
Rule 2 | The Passive Conduit | 290 |
Rule 3 | You Generally Get the Sponsor You Deserve | 292 |
Rule 4 | In the Absence of Information, Executives Still Make Decisions | 293 |
Rule 5 | Educate as Well as Inform | 295 |
Rule 6 | The Level of Help You Get Is Inversely Proportional to Your Delay in Asking | 296 |
Rule 7 | Show Them the Money | 298 |
Rule 8 | "Beam Us Up, Scotty" | 299 |
Rule 9 | No Sponsor, No Start | 300 |
Ch. 21 | Getting the Stakeholders You Deserve | 303 |
Rob's Corporate Mathematics | 303 | |
Why You Need Your Stakeholders | 304 | |
How to Win Stakeholders Over | 305 | |
How to Get the Project You All Want | 308 | |
Ch. 22 | A Question of Ethics | 311 |
Situation 1 | 311 | |
Situation 2 | 312 | |
Situation 3 | 312 | |
Situation 4 | 312 | |
Situation 5 | 313 | |
Best Practice and Best Behavior | 313 | |
Organizational and Individual Impact | 315 | |
Drawing the Line - An Extreme Project Management Responsibility | 316 | |
A Draft Code of Ethical Behavior for eXtreme Project People | 317 | |
Ch. 23 | The Success Sliders Redux | 319 |
Requirements Are Not the Same as Expectations | 320 | |
So, What Are Expectations? | 320 | |
The Swiss Army Knife | 321 | |
Other Tips for Understanding Expectations | 323 | |
Ch. 24 | In Case of Emergencies | 327 |
The Dark Side | 328 | |
The Good Side | 331 | |
Come to the Dark Side, Luke | 333 | |
Ch. 25 | The Secret of Great Project Managers | 335 |
References | 337 | |
Index | 341 |
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