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'All-to-one' Book

'All-to-one'
'All-to-one', <i>All-to-One</i> is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. 
As the novelty of the internet begins to wane, this book takes a step beyond the popula, 'All-to-one' has a rating of 3.5 stars
   2 Ratings
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'All-to-one', All-to-One is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. As the novelty of the internet begins to wane, this book takes a step beyond the popula, 'All-to-one'
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  • 'All-to-one'
  • Written by author Steve Luengo Jones
  • Published by London ; McGraw-Hill, c2001., 2000/11/01
  • All-to-One is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. As the novelty of the internet begins to wane, this book takes a step beyond the popula
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Acknowledgements
Introduction
1 The 'One-to-One' Future is ... 'All-to-One' 1
2 'All-to-One' via the RelModel 9
Case study: Merrill Lynch and HSBC 19
3 The RelModel in full 21
Case study: The British utility industry 52
Mini case study: Virgin 55
Special section: B2B needs 'All-to-One' 57
4 The RelModel at work 61
Case study: Boo.com 76
5 Closer to the consumer via RelTechnics 79
Case study: Sony found the gap 98
Case study: L'Oreal 100
6 Mastering the Internet with RelWeb 103
Special section: The cuckoo in the media nest 111
7 Media and the RelModel 117
Case study: Admirantys 156
Special section: Hype, heresy, hoax 159
Special section: The on-going technological revolution 165
Special section: A vision of what might be 171
8 Image rules ... brand stays king 175
Special section: Who manages the consumer relationship best? 191
Mini case study: Recruiting students at a Christian college in Indiana 196
9 Creating an 'All-to-One' culture in your company 197
Mini case study: Tennessee truckers as ambassadors 219
Special section: The importance of professional accreditation 221
Case study: 'All-to-One' education in Asia and elsewhere 224
10 'All-to-One' enterprise architecture 227
Mini case study: 'All-to-One' with Toyota, El Monte, California 253
Postscript: The 'All-to-One' future 255
App. 1: Good books to read 259
App. 2 'All-to-One' is a journey 263
Select glossary 269
Index 271


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'All-to-one', <i>All-to-One</i> is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. 
As the novelty of the internet begins to wane, this book takes a step beyond the popula, 'All-to-one'

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'All-to-one', <i>All-to-One</i> is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. 
As the novelty of the internet begins to wane, this book takes a step beyond the popula, 'All-to-one'

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'All-to-one', <i>All-to-One</i> is the new marketing model which shows marketers, managers and CEOs how to develop life-long customer relationships in the post internet economy. 
As the novelty of the internet begins to wane, this book takes a step beyond the popula, 'All-to-one'

'All-to-one'

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