Organizational Behavior: Key Concepts, Skills & Best Practices Book

Part I: Managing People in a Global Economy
Ch. 1: Needed: People-Centered Managers and Workplaces
Appendix A: Ethics Learning Module
Ch. 2: Organizational Culture, Socialization, and Mentoring
Ch. 3: Developing Global Managers
Part II: Managing Individuals
Ch. 4: Understanding Social Perception and Managing Diversity
Ch. 5: Appreciating Individual Differences: Self-Concept, Personality, Emotions
Ch. 6: Motivation I: Needs, Job Design, and Satisfaction
Ch. 7: Motivation II: Equity, Expectancy, and Goal Setting
Ch. 8: Improving Performance with Feedback, Rewards, and Positive Reinforcement
Part III: Making Decisions and Managing Social Processes
Ch. 9: Effective Groups and Teamwork
Ch. 10: Making Decisions
Ch. 11: Managing Conflict and Negotiating
Part IV: Managing Organizational Processes
Ch. 12: Communicating in the Internet Age
Ch. 13: Influence, Power, and Politics: An Organizational Survival Kit
Ch. 14: Leadership
Part V: Managing Evolving Organizations
Ch. 15: Designing Effective Organizations
Ch. 16: Managing Change and Organizational Learning