A Systems Approach to Small Group Interaction Book

Chapter 1. What is Small Group Interaction?

Case Study: The Influence of Peer Groups: Let's Roll

How to Use Case Studies

Readings: Overview

Motivation for Member Participation in Groups, Gerald L. Wilson

Holism for the Left Brain, Jessica Lipnack and Jeffrey Stamps

Chapter 2. Communication Processes

Case Study: The Departmental E-Mail

Readings: Overview

Team Talk, Anne E. Donnellon

Communication, Senator John McCain

Chapter 3. Relevant Background Factors

Case Study: Adventures in Kenya

Readings: Overview

Speed Reaching People: How to Communicate with All

Types, Paul D. Tieger and Barbara Barron-Tieger

The Gender and Communication Connection: Teri Kwai Gamble and Michael W. Gamble

Chapter 4. Group Circumstances and Structure

Case Study: Chempure Pharmaceutical Company

Readings: Overview

Participating in Groups, James W. Gibson and Mihael S. Hanna

Planning A Problem-Solving Meeting, Ronald B. Adler and Jean Marquardt Elmhorst

Chapter 5. Leadership and Social Influence Processes

Case Study: Department 8101

Readings: Overview

Application of Situational Leadership, Paul Hersey, Kenneth H. Blanchard, and Dewey F. Johnson

Ten Lessons for Leaders and Leadership Developers, Barry Z. Posner and James M. Kouzes

Chapter 6. Decision-Making Processes

Case Study: General Motors

Readings: Overview

Finding What You’re Not Looking For, Michael Mikalko

Team Think, Don Martin

Chapter 7. Conflict Management

Case Study: Conflict in the Motion PictureIndustry

Readings: Overview

Conflict Management, Daniel Goleman

World-Class Negotiating Strategies, Frank L. Acuff

Chapter 8. Consequences

Case Study: Northwest Aerospace

Readings: Overview

Improving Decisions in an Organization, Norman R.F. Maier

Organizational Change Strategies and Tactics, Phyllis
F. Schlesinger, Vijay Sathe, Leonard Schlesinger, and John P. Kotter

Chapter 9: Small Group Presentations to an Audience

Case Study: Midtown State University (A)

Readings: Overview

Searching the Internet, Stephen E. Lucas

The Message, Stewart L. Tubbs and Sylvia Moss

Case Study: Midtown State University (B)

Chapter 10: Observing Group Process

Case Study: Fishbowl Exercise

Readings: Overview

Readings: What Makes a Good Team Member? Frank LaFasto and Carl Larson

Readings: Measurement in Group Dynamics, Donelson Forsyth

Glossary

References

Credits

Index