A+ Certification Success Guide: For Computer Technicians Book

	Acknowledgments
	Introduction
1	Becoming A+ certified	1
2	The value of your certification	21
3	The changing market for information technology skills	37
4	The core exam	69
5	The Microsoft Windows/DOS exam	161
6	The Macintosh OS-based computers exam	195
App. A	Cornerstone funding and sponsoring partners	227
App. B	Becoming an A+ Authorized Service Center	231
App. C	Recommended books and films	233
App. D	Additional classroom and self-study courses	239
App. E	A+ certification name and logo usage guidelines	243
App. F	The A+ job profile of a service technician	251
App. G	Research on the value of certification	261
	Index	275
	About the authors	287