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| Preface to the Revised Edition | ||
| Preface to the First Edition | ||
| Foreword: An Immigrant's Gift | ||
| A Note from the Publisher | ||
| 1 | Breakthrough and Control - A Contrast | 1 |
| 2 | Breakthrough - A Panoramic View | 17 |
| 3 | Breakthrough in Attitudes | 31 |
| 4 | The Pareto Principle | 47 |
| 5 | Mobilizing for Breakthrough in Knowledge | 59 |
| 6 | The Steering Arm | 75 |
| 7 | The Diagnostic Arm | 99 |
| 8 | Breakthrough in Knowledge - Diagnosis | 119 |
| 9 | Resistance to Change - Cultural Patterns | 155 |
| 10 | Breakthrough in Performance - Action | 175 |
| 11 | Transition to the New Level | 189 |
| 12 | Control - A Panoramic View | 197 |
| 13 | Choosing the Control Subject | 215 |
| 14 | The Unit of Measure | 239 |
| 15 | The Standard | 255 |
| 16 | The Sensor | 281 |
| 17 | Mobilizing for Decision Making | 301 |
| 18 | Interpretation | 327 |
| 19 | Decisions on the Difference | 351 |
| 20 | Taking Action | 363 |
| 21 | Managers, Breakthrough and Control | 373 |
| 22 | Completing the Trilogy: Quality Planning | 401 |
| Appendix A. Technical Addendum to Control - A Panoramic View | 425 | |
| Appendix B. The Juran Trilogy | 429 | |
| Suggested Readings | 431 | |
| Index | 435 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Lloyd Braswell
reviewed Managerial Breakthrough on January 13, 2018
Managerial Breakthrough
I did not read this cover to cover, but the chapters I did read were very informative and not too dry. It seems like a useful reference guide for human resources questions that new managers might have. Since I plan to go into management in the next year or so I intend to keep this textbook for quick advice on legalities and considerations when writing up an employee improvement plan, what to do if employees form a union and how to frame negotiations.
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Add Managerial Breakthrough, Juran contends that the manager's basic function is to create change (breakthrough) or prevent it (control), and demonstrates that each process is unvaryingly governed by a universal sequence of events. You'll learn the issues that arise, virtually wi, Managerial Breakthrough to the inventory that you are selling on WonderClubX
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Add Managerial Breakthrough, Juran contends that the manager's basic function is to create change (breakthrough) or prevent it (control), and demonstrates that each process is unvaryingly governed by a universal sequence of events. You'll learn the issues that arise, virtually wi, Managerial Breakthrough to your collection on WonderClub |
