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Book Categories |
| 1 | Introduction : questioning the new public management | 1 |
| 2 | New public management and the professions in the UK : reconfiguring control? | 7 |
| 3 | Does 'best value' represent best value? : local government middle management perspectives | 23 |
| 4 | What do we want from social care managers? : aspirations and realities | 37 |
| 5 | 'Have you seen my assessment schedule?' : proceduralisation, constraint and control in social work with children and families | 55 |
| 6 | New police management, performance and accountability | 71 |
| 7 | Dilemmas beyond the glass ceiling : the performances of senior women managers in the National Health Service | 91 |
| 8 | Can the public sector learn? : the importation of 'patient-focused care' in an NHS hospital trust | 113 |
| 9 | 'It's a leap of faith, isn't it?' : managers' perceptions of PFI in the NHS | 129 |
| 10 | New forms of 'out-of-hours' care : from collaboration to competitive entrepreneurialism | 141 |
| 11 | The new public management and higher education : a human cost? | 161 |
| 12 | A bit of a laugh : nurses' use of humour as a mode of resistance | 177 |
| 13 | Uses and limitations of performance measurement in the civil service : an assessment of the Singapore and New Zealand experiences | 191 |
| 14 | Making a 'success' out of 'failure' : darker reflections on private and public management | 207 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Pierre Scheuner
reviewed Questioning the New Public Management on January 17, 2019
Questioning the New Public Management
As someone working in government, I thought this book was incredible. It felt like it was written directly to me. But I think anyone would enjoy it.
The thesis is that you reinvent government (or any organization that needs it) by decentralizing authority to the frontline workers and changing the language to focus on customer service and trust. For example, in the Dept of Defense, Stone and his team created 'reinvention labs,' a simple designation/label that empowered an entrepreneurial spirit.
Some quotes I liked:
- (Paraphrasing a paper by Peter Hutchinson & David Osbourne) The government still needs a big stick for those who refuse to comply, but most of its energies should go into educating those who want to comply, simplifying rules and processes and working in partnership to help them comply.
- If you work in government, you'll see things that need doing. You can choose to stay out of trouble, or you can ask yourself, "If not me, who?"
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Add Questioning the New Public Management, The book contains a wealth of detailed and fascinating case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts. A range of public services are covered including local govern, Questioning the New Public Management to the inventory that you are selling on WonderClubX
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Add Questioning the New Public Management, The book contains a wealth of detailed and fascinating case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts. A range of public services are covered including local govern, Questioning the New Public Management to your collection on WonderClub |