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Preface. About the Author.
1. Why Quality is Important.
2. How It All Began.
3. The Quality Gurus.
4. ISO 9000 (2000).
5. Total Quality Management.
6. Customer Satisfaction.
7. Employee Empowerment.
8. Teamwork and Teams.
9. Communication.
10.Personal Effectiveness.
11.The Economics of Quality.
12.Quality as a System.
13.The Cost of Quality.
14.Quality Tools (Part 1). 15 Quality Tools (Part 2). 16 Variation. 17 Concepts of Statistical Quality Control. 18 SPC and Control Charts. 19 Process Capability. 20 Epilogue. Glossary. References. Subject
Index.
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![]() Add Quality Concepts for the Process Industry, Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Ea, Quality Concepts for the Process Industry to the inventory that you are selling on WonderClubX
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![]() Add Quality Concepts for the Process Industry, Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Ea, Quality Concepts for the Process Industry to your collection on WonderClub |