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Book Categories |
Introduction | ||
1 | Justice Against the State | 1 |
2 | The Redress of Grievances | 15 |
3 | Access to Justice and the Quality of Administration | 27 |
4 | The Supervision of Justice | 49 |
5 | Optimum Forms of Dispute Resolution | 65 |
6 | Tribunals and Public Hearings | 88 |
7 | The Ombudsman | 111 |
8 | Mechanisms Operating Within Government Organizations | 142 |
9 | Regulating Utilities and Self-Regulation | 169 |
10 | The Courts | 200 |
11 | Conclusions | 214 |
References | 223 | |
Index | 229 |
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Add When Citizens Complain : Reforming Justice and Administration, This book sets out an agenda for reform of the institutions and practices through which citizens seek to achieve justice against public bureaucracies. The age of privatization has not removed from government the responsibility to ensure that social regula, When Citizens Complain : Reforming Justice and Administration to the inventory that you are selling on WonderClubX
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Add When Citizens Complain : Reforming Justice and Administration, This book sets out an agenda for reform of the institutions and practices through which citizens seek to achieve justice against public bureaucracies. The age of privatization has not removed from government the responsibility to ensure that social regula, When Citizens Complain : Reforming Justice and Administration to your collection on WonderClub |