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Preface | ||
Introduction | ||
Pt. 1 | Foundations | 1 |
Ch. 1 | Basics | 3 |
Ch. 2 | Principal System-Level Determinants of Connection Quality | 9 |
Ch. 3 | Quality Expectations and Requirements | 19 |
Ch. 4 | Impairments Created or Exacerbated by Packet Switching | 27 |
Pt. 2 | Measurement and Evaluation of Voice Quality | 35 |
Ch. 5 | Voice Quality | 37 |
Ch. 6 | Service Attribute Tests | 61 |
Ch. 7 | Measurement of Speech Distortion | 97 |
Ch. 8 | Multiple-Effects Models | 135 |
Ch. 9 | Applications | 169 |
Pt. 3 | Other Aspects of Quality of Service | 203 |
Ch. 10 | Other Quality of Service Concerns | 205 |
Ch. 11 | Quality of Voice for Interactive Multimedia Exchange | 223 |
Afterword | 227 | |
App. A | Types of Codecs | 229 |
App. B | How a Jitter Buffer Works | 235 |
App. C | Extensions of the Loss/Noise Grade of Service Model | 237 |
App. D | U. S. Patents for Voice Quality Measurement and Analysis Technology | 241 |
References | 303 | |
Index | 305 |
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