Timing Successful Policy Change: Lessons from the Civil Service Book

Explores four periods of bureaucracy reform in the United States and examines why they manifested themselves as legislative reforms or administrative responses. The four reformsthe post-Civil War Pendleton reforms, the New Deal, the Civil Service Reform Act, and the National Performance Revieware first treated in historical context and then case-by-case analyses discuss how the timing of the reform, its marketing, and its implementation affect its success and nature. Annotation c. Book News, Inc., Portland, OR