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Contributors xiii
Introduction: Reflections on Trust Cokie Roberts Steven V. Roberts xix
Trust and Mistrust: The Big Picture
The (Sorry) State of Trust in the American Healthcare Enterprise David A. Shore 3
Why Americans Don't Trust the Government and Don't Trust Healthcare Robert J. Blendon 21
Skeptical Patients: Performance, Social Capital, and Culture Pippa Norris 32
Quality and Safety: The Basics of Trust
Building Quality in the Healthcare Environment Donald M. Berwick 49
Medical Errors and Patient Safety Lucian L. Leape 60
Assessing Quality: Today's Data and a Research Agenda Christine G. Williams 70
Who Can Be Trusted?
Patients' Trust in Their Doctors: Are We Losing Ground? Dana Gelb Safran 79
Healthcare Research: Can Patients Trust Physician Scientists? Greg Koski 89
Medical Education: Teaching Doctors to Be Trustworthy Jordan J. Cohen 101
Trustworthy Information: Medical Journals and the Internet George D. Lundberg 107
Trustworthy Information: The Role of the Media Trudy Lieberman 115
Confusion at the Table: Can We Trust That Our Food IsHealthy? Walter C. Willett 122
Trust in Vaccines Marie C. McCormick 131
Trust in the Trenches: Developing the Patient-Physician Dyad in Medical Genetics Susan P. Pauker 139
Building Trust in the Business of Healthcare
Gaining Competitive Advantage in the Healthcare Marketplace by Building Trust David A. Shore 149
The Changing Relationship between Health Plans and Their Members Charles M. Cutler 160
Building Trust in a Healthcare System Michael J. Dowling 172
Building Trust in the Clinician's Office and at the Bedside Richard Toran Howard King 180
Conclusion: Trust in Healthcare, Trust in Society Marc J. Roberts 188
Index 199
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Yukon Dave
reviewed The Trust Crisis in Healthcare on December 21, 2014
The Trust Crisis in Healthcare
An excellent overview of the medical/social/intellectual/cultural history of intersex people and bodies from 1600-2000 in the United States. Good intersection with race, gender, and sexuality. I was surprised that trans issues didn't come up as much - I know they're different topics, but there's certainly a lot of intersection in terms of both surgical technique and people who transitioned genders as adults. This may come from a desire to keep these two identities firmly separate in the reader's mind, but I think that bringing in trans issues and clearly delineating their overlaps and differences in-text would have been valuable. With such careful attention paid to other intersections, this seemed like a gap.
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Add The Trust Crisis in Healthcare, The lack of trust in our healthcare system brings ominous results, from decreasing health outcomes to increasing costs, from organization inefficiencies to a pervasive pattern of litigation. This will only worsen as healthcare becomes subject to greater m, The Trust Crisis in Healthcare to the inventory that you are selling on WonderClubX
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Add The Trust Crisis in Healthcare, The lack of trust in our healthcare system brings ominous results, from decreasing health outcomes to increasing costs, from organization inefficiencies to a pervasive pattern of litigation. This will only worsen as healthcare becomes subject to greater m, The Trust Crisis in Healthcare to your collection on WonderClub |