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The Reference Interview As a Creative Art: Second Edition Book

The Reference Interview As a Creative Art: Second Edition
The Reference Interview As a Creative Art: Second Edition, Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.
Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher, The Reference Interview As a Creative Art: Second Edition has a rating of 2 stars
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The Reference Interview As a Creative Art: Second Edition, Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher, The Reference Interview As a Creative Art: Second Edition
2 out of 5 stars based on 2 reviews
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  • The Reference Interview As a Creative Art: Second Edition
  • Written by author Elaine Z Jennerich
  • Published by Libraries Unlimited, May 1997
  • Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher
  • Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.Customer service, so important to success in business, is also a vital part of library service. Perhaps nowhere
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Book Categories

Authors

Preface

Acknowledgments

Chapter 1: Setting the Stage

Chapter 2: The Actor's Tools

Chapter 3: Teaching the Role

Chapter 4: Casting

Chapter 5: On Stage

Chapter 6: Backdrops and Props

Chapter 7: Rehearsals

Chapter 8: One-Person Shows

Chapter 9: Special Performance

Chapter 10: The Critics and Reviews

Chapter 11: Finale

Bibliography

Index


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The Reference Interview As a Creative Art: Second Edition, Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.
Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher, The Reference Interview As a Creative Art: Second Edition

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The Reference Interview As a Creative Art: Second Edition, Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.
Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher, The Reference Interview As a Creative Art: Second Edition

The Reference Interview As a Creative Art: Second Edition

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The Reference Interview As a Creative Art: Second Edition, Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.
Customer service, so important to success in business, is also a vital part of library service. Perhaps nowher, The Reference Interview As a Creative Art: Second Edition

The Reference Interview As a Creative Art: Second Edition

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