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Preface | ||
Ch. 1 | Introduction to the Use of Statistical Methods in Strategic Organizational Improvement | 1 |
Ch. 2 | Tools for Process Study | 25 |
Ch. 3 | Control Charts for Attributes Data: p and np Charts | 57 |
Ch. 4 | Control Charts for Attributes Data: c and u Charts | 107 |
Ch. 5 | Control Charts for Variables Data: Variability and Location | 147 |
Ch. 6 | Sampling and Subgrouping Principles | 217 |
Ch. 7 | Control Charts for Variables Data: Moving Range and Individuals Charts | 275 |
Ch. 8 | Subgrouping and Components of Variation | 315 |
Ch. 9 | Measurement Processes | 375 |
Ch. 10 | The Role of Designed Experiments in Process Management | 425 |
Appendix A Probability Models | 465 | |
Appendix B Runs Tests | 485 | |
Appendix C Symbols for More Detailed Process Flowcharts | 501 | |
Appendix D Statistical Tables | 503 | |
Appendix E Answers to Practice Problems | 509 | |
Bibliography | 513 | |
Index | 515 |
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