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The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care Book

The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care
The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. Physicians who don't possess business skills are les, The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care has a rating of 4 stars
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The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. Physicians who don't possess business skills are les, The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care
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  • The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care
  • Written by author Robert Solomon
  • Published by Jones & Barlett Learning, December 2007
  • Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. Physicians who don't possess business skills are les
  • Physicians Are Increasingly Taking On New Roles As Executives And Managers In Today's Health Care Delivery System. As Such, Management Skills Should Be An Essential Part Of Every Physician's Repertoire. Physicians Who Don't Possess Business Skills Are Les
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Authors

Acknowledgments     vii
Introduction     viii
Financial Management     1
CVP Analysis     2
Capital Asset Planning     11
Lease Versus Purchase Decisions     21
Financial Statements, Reports, and Accounting Systems     22
Uses for Ratios     36
Control and Budgeting     36
Activity-Based Costing     46
Conclusion     57
Cash Management and Collection in Private Practices     61
Cash Management     62
Revenue and Procedure Database     65
Cash Receipts and Disbursements     66
Applied Cash Management Procedures     70
Case Illustrations     72
The Small Practice Physician Manager's Role in Cash Control     72
Collection Management     74
Collection Roles and Responsibilities     74
Case Analysis: Rewards and Behaviors     82
Collecting from Patients     83
The Patient Intake Process     86
Patient Education     87
Billing Strategies     90
Collecting Overdue Patient Balances     92
Placing an Account in Collection     96
Collecting from InsuranceCompanies     98
Problem Account Detection and Timing     102
Collection Database     103
The Collection Plan     104
What to Do if Your Accounts Are Out of Control     104
Conclusion     106
Sample Collection Plan (Partial)     107
Patient Intake Process     107
Patient Education Process     107
Verification and Preauthorizations     107
Copayment Collection Procedures     108
Insurance Billing Procedures     108
Problem Account Detection     108
Collection Steps and Sequencing     108
Evaluating Performance     109
Performance Appraisal: Context     109
Performance Appraisal: The Short Course     111
Conducting the Annual Appraisal     121
Performance Evaluation Data     128
Performance Standards     129
Rating Forms     130
Improving Performance     132
Evaluating Physician Performance     132
Performance-Appraisal Summary     136
Employment Methods     137
Introduction     137
Using the Job Description: Identifying Selection Factors      139
Recruiting     141
Developing Selection Procedures: The Big Picture     143
Selection Procedures     147
Who Should Design and Conduct Your Testing?     155
The Resume     156
The Application Form     157
Additional Testing     158
Work Samples     163
References and Recommendations     165
Selection Strategy     165
Selecting Physicians and Other Professional Employees     168
Equal Employment Opportunity     170
Case Application: Hiring a Business Manager     172
Case Application: A Selection Failure-A Personal Perspective     179
Conclusion     179
Compensating Employees     183
Who Should Construct Your Compensation Plan?     184
Equity: A Theory and Strategy for Determining Compensation     184
Using Equity to Construct a Compensation Plan     186
Job Evaluation Methods for Achieving Internal and External Equity     190
Ranking Job Evaluation Method     191
Going Beyond a Ranking Method     197
Pay Ranges     200
Inflation     202
Compensation Plan Coverage     202
Practical Considerations      202
Incentive Plans     203
Benefits     206
Case Application: Mrs. Wilson's Equity     209
Physician Compensation     210
Conclusion     215
Point System of Job Evaluation     217
Knowledge (Table 5A-1)     217
Nonsupervisory Responsibility (Table 5A-2)     217
Ingenuity (Table 5A-3)     217
Personnel Management Responsibility (Table 5A-4)     221
Outside Relationships (Table 5A-5)     223
Leading Your Employees and Colleagues     225
Introduction     225
Leadership     226
Leading the Change Process     237
Motivation     245
Conclusion     250
United Family Practices, Ltd     253
Marketing     257
Introduction     257
Developing a Marketing Plan     259
Generic Marketing Strategies     266
Outcome: The Marketing Plan     271
Focusing on Promotion     273
Market Segmentation     286
The Internet     291
Other Considerations     298
The Internet-Your Role     300
Conclusions      300
Negotiation     303
The Art of Negotiation: Key Concepts     304
Integrative and Distributive Negotiating     309
The Prisoners' Dilemma: A Metaphor for Many Negotiation Issues     318
Case Analysis: The Black Book     321
Conclusion     326
The Black Book Proposal     328
Proposal for Lease Modification     328
Organizational Integration     331
Introduction     331
Structure     333
Factors Inhibiting Integration     342
Integration Mechanisms     343
Small Practice Structures     347
Conclusion     350
Northeast HealthCare Case Analysis     351
Northeast HealthCare     353
Business Law     355
General Torts     357
Classification     358
Intentional Torts     358
Negligence Torts     361
Malpractice     362
Contracts     367
Employment Issues     370
Antikickbacks and Antireferral Legislation     385
Selecting an Attorney     390
Conclusion     391
Quality Improvement     393
Total Quality Management (TQM) Concepts     394
Teamwork: The Core of TQM and Organization Integration     402
Six Sigma     404
Case Analysis: Higher Quality and Lower Costs in Dialysis     405
Conclusion     408
Final Thoughts     411
The Physician Manager's Personal Challenge     411
Expectations of Others and Self     412
Business Expectations     414
Index     417


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The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care, Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. As such, management skills should be an essential part of every physician's repertoire. Physicians who don't possess business skills are les, The Physican Manager's Handbook: Essential Business Skills for Succeeding in Health Care

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