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Figures and Tables.
National Association of Student Personnel Administrators.
Preface.
Acknowledgments.
The Authors.
PART ONE: CONTEXTS OF PROFESSIONAL PRACTICE.
1 From the People Up: A Brief History of Student Affairs Administration (James J. Rhatigan).
2 The Importance of Institutional Mission (Joan B. Hirt).
3 Institutional Governance and the Interests of Students (John S. Levin).
4 Understanding Campus Environments (George D. Kuh).
5 Fiscal Pressures on Higher Education and Student Affairs (John H. Schuh).
6 Accountability (Sherry L. Mallory and Linda M. Clement).
7 Internationalization in Higher Education and Student Affairs (Kenneth J. Osfi eld and Patricia Smith Terrell).
PART TWO: FRAMEWORKS FOR PROFESSIONAL PRACTICE.
8 Using Refl ection to Reframe Theory-to-Practice in Student Affairs (Lori D. Patton and Shaun R. Harper).
9 Maintaining and Modeling Everyday Ethics in Student Affairs (Jon C. Dalton, Pamela C. Crosby, Aurelio Valente, and David Eberhardt).
10 Applying Professional Standards (Jan Arminio).
11 Professional Associations in Student Affairs (Nancy J. Evans and Jessica J. Ranero).
PART THREE: STUDENTS: THE REASON FOR OUR PROFESSIONAL PRACTICE.
12 The Changing Student Population (George S. McClellan and Jim Larimore).
13 Continuing the Journey Toward Multicultural Campus Communities (Jason A. Laker and Tracy L. Davis).
14 Helping Students with Health and Wellness Issues (John H. Dunkle and Cheryl A. Presley).
15 Supporting Online Students (Anita Crawley and Christine LeGore).
PART FOUR: HUMAN RESOURCES IN PROFESSIONAL PRACTICE.
16 The Dynamics of Organizational Models Within Student Affairs (Linda Kuk).
17 Effective Management of Human Capital in Student Affairs (Michael L. Jackson, Larry Moneta, and Kelly Anne Nelson).
18 Middle Managers: Roles and Responsibilities Spanning the Student Affairs Career (Donald B. Mills).
19 Professional Development as Lifelong Learning (Susan R. Komives and Stan Carpenter).
20 Doctoral Education and Beyond (Mary F. Howard-Hamilton and Randy E. Hyman).
PART FIVE: INTERPERSONAL DYNAMICS IN PROFESSIONAL PRACTICE.
21 Supporting and Enhancing Student Learning Through Partnerships with Academic Colleagues (Adrianna Kezar).
22 The Political Environment of the Student Affairs Administrator (Jeremy Stringer).
23 Developing Effective Relationships on Campus and in the Community (Shannon Ellis).
24 Understanding and Managing Conflict (Dale Nienow and Jeremy Stringer).
PART SIX: SKILLS AND COMPETENCIES OF PROFESSIONAL PRACTICE.
25 Budgeting and Fiscal Management for Student Affairs (Margaret J. Barr).
26 Legal Issues in Student Affairs (Beverly E. Ledbetter).
27 Implementing Assessment to Improve Student Learning and Development (Marilee J. Bresciani).
28 Program Planning and Implementation (Michael J. Cuyjet and Sue Weitz).
29 Facilities Planning and Development (Jerry Price).
30 Technology: Innovations and Implications (Kevin Kruger).
31 Responding to Campus Crisis (Keith M. Miser and Cynthia Cherrey).
Epilogue: Continuing the Conversation (George S. McClellan and Jeremy Stringer).
Name Index.
Subject Index.
FIGURES, TABLES, AND EXHIBITS.
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