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Book Categories |
| Ch. 1 | Understanding role playing | 3 |
| Ch. 2 | Overcoming resistance to role playing | 15 |
| Ch. 3 | Planning your role play | 31 |
| Ch. 4 | Implementing the role play | 59 |
| Ch. 5 | Warm-up role plays | 79 |
| 1 | Serving time in training : a parody of participant roles | 81 |
| 2 | What are you doing in a place like this? : introductions and expectations | 85 |
| 3 | Lunching with difficult people : a warm-up to get ready for difficult people | 91 |
| 4 | Good, bad, and ugly responses : a warm-up for dealing with different responses | 95 |
| 5 | May I have your attention please? : warming up for speaking in public | 101 |
| Ch. 6 | Behavior rehearsals | 107 |
| 6 | Greetings and salutations : a rehearsal of welcoming expressions | 109 |
| 7 | I don't believe we've met : introducing yourself to strangers | 113 |
| 8 | Ring, ring? Is anyone there? : a rehearsal of good telephone etiquette | 117 |
| 9 | What are you looking for in a job? : sharing job satisfaction needs | 123 |
| 10 | Thirty seconds of self expression : a role play for quickly expressing yourself | 127 |
| Ch. 7 | Application activities | 137 |
| 11 | You're driving me nuts : applying a model to ask for behavior change | 139 |
| 12 | Selling to the buyer's needs : a role play to practice five selling techniques | 151 |
| 13 | It's not just what you say : practicing the nonverbals of public speaking | 157 |
| 14 | The persistent requesting technique : a role play for dealing with "yes, but ..." | 163 |
| 15 | Here's what you're going to do : introducing a learning activity | 171 |
| Ch. 8 | Problem- and people-focused role plays | 179 |
| 16 | Show me the money : asking for a raise or promotion | 181 |
| 17 | Problem? What problem? : a performance problem role play | 187 |
| 18 | Why are you people so difficult? : a difficult person-focused role play | 197 |
| 19 | Hey, buddy, that's my parking place : group role play on managing conflict | 205 |
| 20 | Hold the mayo : ordering your lunch in English | 213 |
| Ch. 9 | Impromptu role plays | 221 |
| 21 | Perfect presentations : a role-playing contest for effective presentations | 223 |
| 22 | Meeting madness : a role play of the world's worst meeting | 227 |
| 23 | In 15 seconds or less : a contest on asking for a change in behavior | 233 |
| 24 | Tally ho! : a group debriefing activity | 241 |
| 25 | The roving reporter : an impromptu debriefing role play | 245 |
| Ch. 10 | The design | 251 |
| Ch. 11 | Forms for your use | 263 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
James Glaser
reviewed Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People on June 01, 2013
Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People
So not what I was expecting. (Probably because I ordered the completely wrong book. Meant to request "The Accidental Technology Trainer: A Guide for Libraries.") This one had too much emphasis on the business side of training, as well as the "obvious" chapters of organizing one's schedule, etc.
One thing of interest was the list of ways that adults learn best in the workplace:
Need to see the relevance of the training to their work
Like to have some control over the learning experience
Want to apply the training to their own experiences
Want to be actively involved in the learning
Learn best in cooperative situations
Also, the author suggests that all training should follow this rotation: Tell --> Show --> Do --> Review
I find this to be true for the computer classes I've been teaching. So this wasn't a total waste of time.
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Add Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People, Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. Rol, Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People to the inventory that you are selling on WonderClubX
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Add Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People, Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. Rol, Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People to your collection on WonderClub |
