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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints Book

Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints
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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints, There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what, Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints
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  • Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints
  • Written by author Ricketts, John Arthur
  • Published by IBM Press, 10/21/2010
  • "There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what
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Authors

Foreword by Erik Bush xv

Preface xix

About the Author xxv

Part I: Foundations

Chapter 1 Introduction 3

Chapter 2 Services On Demand 15

Chapter 3 Theory of Constraints 33

Part II: Applications

Chapter 4 Resource Management 67

Chapter 5 Project Management 91

Chapter 6 Process Management 119

Chapter 7 Finance and Accounting 157

Chapter 8 Marketing and Sales 193

Part III: Implementation

Chapter 9 Strategy and Change 221

Chapter 10 Implementation and Technology 253

Chapter 11 Conclusion 281

Part IV: Appendixes

Appendix A Resource Optimization 309

Appendix B Process Simulation 325

Appendix C Throughput Accounting for Software 339

Index 347


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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints, There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what, Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints, There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what, Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

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