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Quick hits Book

Quick hits
Quick hits, Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it's re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it's usually such a hu, Quick hits has a rating of 4 stars
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Quick hits, Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it's re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it's usually such a hu, Quick hits
4 out of 5 stars based on 2 reviews
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  • Quick hits
  • Written by author Cross
  • Published by New York : American Management Association, c2004., 2003/12/01
  • "Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it's re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it's usually such a hu
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"1. Quick Hits Through Surgical Strikes

2. Where to Strike

3. How to Strike

4. Unclog the Workplace

5. Eliminate Work

6. Streamline the Workflow

7. Reclaim Lost Time: Expand Capacity and Capability

8. Redistribute the Work

9. Manage Fluctuations in Work Volume

10. Focus the Flows

11. Link and Learn — Unclog the Flows of Knowledge (Strike 8)

12. Show the Results (Strike 9)

13. Implement Customercentric Teams (Strike 10)

14. Conduct the Strike(s)"


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Quick hits, Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it's re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it's usually such a hu, Quick hits

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Quick hits, Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it's re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it's usually such a hu, Quick hits

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