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Book Categories |
List of tables | ||
Notes on authors | ||
Preface | ||
1 | Small firms and quality management | 1 |
2 | Quality: definitions and conceptualisations | 23 |
3 | Researching quality in small firms: the methodological issues | 44 |
4 | Small firms and quality: a quantitative approach | 55 |
5 | Small firms and quality: owner-managers' strategies | 83 |
6 | Small firms and formal methods of quality control | 113 |
7 | A theorisation of quality management strategies in small firms | 151 |
Appendix: the case studies | 173 | |
Notes | 213 | |
References | 222 | |
Author index | 229 | |
Subject index | 231 |
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Add Quality Business, This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: • the relevance of formal quality standards such as BS 5750 to small firms • definit, Quality Business to the inventory that you are selling on WonderClubX
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Add Quality Business, This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: • the relevance of formal quality standards such as BS 5750 to small firms • definit, Quality Business to your collection on WonderClub |