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Book Categories |
List of Tables and Figures | ||
Acknowledgements | ||
Introduction | ||
1 | The Traditional Model of Public Service Provision | 3 |
2 | The Market Alternative | 29 |
3 | The Political Dynamics of Marketisation | 56 |
4 | Charging for Public Services | 83 |
5 | Contracts and Competition | 110 |
6 | Internal Markets | 138 |
7 | Agencies and Devolved Control | 164 |
8 | Organisation and Accountability | 195 |
9 | Efficiency and Quality | 222 |
Conclusion | 250 | |
References | 259 | |
Index | 277 |
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