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Book Categories |
| 1 | Knowledge and problem solving | 3 |
| 2 | The properties of knowledge within the firm | 24 |
| 3 | First practical implications : project management | 44 |
| 4 | The beginning of good doing : the world of operations | 67 |
| 5 | The basic variables of action in operations (I) | 97 |
| 6 | The basic variables of action in operations (II) | 132 |
| 7 | Quality and service | 156 |
| 8 | The knowledge inventory | 177 |
| 9 | Applying knowledge to improve the moments of truth | 199 |
| 10 | Knowledge generation | 226 |
| 11 | Taking knowledge to service excellence | 250 |
| 12 | Training, information and participation | 273 |
| 13 | Information systems for knowledge management | 295 |
| 14 | Final synthesis : designing a PDM system | 314 |
| App | Some basic techniques | 325 |
| Price | Condition | Delivery | Seller | Action |
| $123.49 | Digital |
| WonderClub |
Alberto Zayas
reviewed Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management on December 13, 2012
Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management
A lacklustre read although wonderfully structured.
surely would not recommend to anyone.
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Add Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management, Improving service and profits should be the constant aim of the operation side of any company. This book uncovers the role of knowledge and problem solving as the cornerstones of the improvement process. It presents the logic of the situation and shows pr, Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management to the inventory that you are selling on WonderClubX
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Add Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management, Improving service and profits should be the constant aim of the operation side of any company. This book uncovers the role of knowledge and problem solving as the cornerstones of the improvement process. It presents the logic of the situation and shows pr, Problem-Driven Management: Achieving Improvement in Operations through Knowledge Management to your collection on WonderClub |
