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Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause Book

Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
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Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause, , Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
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  • Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
  • Written by author Arkadi Kuhlmann
  • Published by Wiley, John & Sons, Incorporated, October 2008
  • "From the democratization of the automobile to the idea that computers should serve people rather than the other way around, the most successful businesses—not just the ones that made money, but the ones that made a difference—each built themsel
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Authors

Foreword.

Acknowledgments.

ING Direct Today: The Business Case for Being a Rebel with a Cause.

Introduction.

Chapter 1 The Guy in the Cape.

Leading from the Front.

Chapter 2 Pixie Dust.

Powered by Purpose.

Chapter 3 The Dirty Dozen.

We Could Be Heroes.

Chapter 4 Clicking.

The Conundrum of Advertising.

Chapter 5 You Say You Want a Revolution?

The Opposite of a Bank.

Chapter 6 Saving the Savers.

Walking the Talk.

Chapter 7 It Takes a Village.

Building the Orange Brand Nation.

Chapter 8 The Money on the Table.

Winning the Battle, Losing the War.

Chapter 9 Steering by the Stars.

Beyond Managing.

Chapter 10 Herding Cats.

How to Snatch Defeat from the Jaws of Victory.

Epilogue Peeling the Orange.

A Guided Tour of the Orange Code, and What It Means to Us.

Appendix A : Orange Milestones — An ING Direct Time Line.

Appendix B : The Voice of Advocacy.

About the Authors.

Index.


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