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Tables and Figures | ||
Foreword | ||
Acknowledgments | ||
1 | Theory and Action | 1 |
2 | The Silent Intermediaries | 15 |
3 | Dilemmas of Democratic Administration | 35 |
4 | A Model of Agency Democracy | 51 |
5 | Interpreting Effectiveness | 69 |
6 | Organizational Authority | 89 |
7 | Liberating Individual Potential | 107 |
8 | Borderline-Role Performance | 123 |
9 | Out-of-Role Performance | 145 |
10 | Professional Transitions | 161 |
11 | Stakeholders in the Future | 175 |
Selected Bibliography | 193 | |
Subject Index | 197 | |
Name Index | 201 |
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