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Introduction: Can You Hear Me Now?
1 The Fine Art of Communication 1
2 Discovering Your Communication Style 11
3 Understanding Your Communication Style 27
4 Assertive Communicators 39
5 Animated Communicators 49
6 Attentive Communicators 63
7 Accurate Communicators 75
8 Presenting with Style 87
9 Managing and Reducing Conflict with Style 97
10 Selling with Style 105
Conclusion: Leveraging Your Communication Style 117
Notes 125
Bibliography 129
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