Industrial Supervision in the Age of High Technology Book

I. THE SUPERVISOR AS A LEADER.

1. Technology and the Supervisor.

2. Leadership Change, and the Supervisor.

3. Motivation and the Supervisor.

4. Communication and the Supervisor.

5. Ethics and the Supervisor.

II. THE SUPERVISOR AS A MANAGER.

6. Management and the Supervisor.

7. Planning, Scheduling, and the Supervisor.

8. Organization and the Supervisor.

9. Staffing and the Supervisor.

10. Control and the Supervisor.

11. Decision-Making, Creativity and the Supervisor.

III. THE SUPERVISOR AS A COUNSELOR.

12. Performance Appraisal and the Supervisor.

13. Problem Employees and the Supervisor.

14. Handling Employee Complaints.

15. Discipline and the Supervisor.

IV. THE SUPERVISOR AS AN INNOVATOR.

16. Training and the Supervisor.

17. Productivity and the Supervisor.

18. Quality and the Supervisor.

V. THE SUPERVISOR AS A LEGAL ADVISOR.

19. Equal Opportunity and the Supervisor.

20. Employee Health and the Supervisor.

21. Labor Relations and the Supervisor.

Index.