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Preface | ||
Acknowledgments | ||
1 | An Introduction to Health Communication | 1 |
Definitions of Communication | 1 | |
Basic Assumptions About Human Communication | 4 | |
Selected Models of Communication | 7 | |
Selected Health-Related Models | 11 | |
A Model of Health Communication | 15 | |
Summary | 19 | |
2 | Communication Variables in Health Care | 21 |
Empathy | 21 | |
Control | 27 | |
Trust | 37 | |
Self-Disclosure | 44 | |
Confirmation | 54 | |
Summary | 65 | |
3 | Communication in Health Care Relationships | 73 |
Professional-Patient Relationships | 74 | |
Professional-Professional Relationships | 85 | |
Professional-Family Relationships | 96 | |
Patient-Family Relationships | 103 | |
Summary | 110 | |
4 | Nonverbal Communication in Health Care Settings | 117 |
The Importance of Nonverbal Communication in Health Care | 118 | |
The Nature of Nonverbal Communication | 119 | |
Dimensions of Nonverbal Communication | 124 | |
Summary | 147 | |
5 | Interviewing in the Health Care Context | 153 |
Interviewing Defined | 154 | |
Types of Interviews in Health Care Settings | 155 | |
Phases in the Interview Process | 160 | |
Communication Techniques in Interviews | 169 | |
Summary | 180 | |
6 | Small Group Communication in Health Care | 185 |
Definition of Small Group Communication | 186 | |
Types of Health Care Groups | 187 | |
Components of Small Groups | 188 | |
Phases of Small Groups | 205 | |
Summary | 211 | |
7 | Conflict and Communication in Health Care Settings | 215 |
Conflict Defined | 216 | |
Kinds of Conflict | 218 | |
Theoretical Approaches to Conflict | 226 | |
Styles of Approaching Conflict | 233 | |
Communication Approaches for Conflict Resolution | 239 | |
Summary | 244 | |
8 | Ethics and Health Communication | 249 |
Dimensions of Biomedical Ethics | 250 | |
Informed Consent: A Communication Issue | 255 | |
Honesty and Truth Telling: A Communication Responsibility | 260 | |
Ethics Committees: The Process of Ethical Decision Making | 263 | |
Summary | 268 | |
Author Index | 273 | |
Subject Index | 279 |
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Add Health communication, Written for people interested in understanding and improving communication in healthcare settings, this book provides discussions and case study examples regarding such issues as ethics; maintaining control; strategies for handling conflict; more. Incorpo, Health communication to the inventory that you are selling on WonderClubX
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Add Health communication, Written for people interested in understanding and improving communication in healthcare settings, this book provides discussions and case study examples regarding such issues as ethics; maintaining control; strategies for handling conflict; more. Incorpo, Health communication to your collection on WonderClub |