Guide to Health Care Facilities: Personnel and Management Book

	Preface
Pt. I	History and Development of the Health Care Facility
1	Health Care Facilities from Ancient Civilizations through the Nineteenth Century	3
2	Modern Health Care Facilities and Major Technologic Contributions	11
3	The Contemporary Health Care Facility	21
Pt. II	Health Care Facility Departments: Personnel, Functions, Organization, and Interrelationships
4	Medical Staff	27
5	Nursing Service	31
6	Medical Departments	47
7	Nonmedical Professional Departments	71
8	Patient Services, Business Services, and Physical Plant	87
9	Staff Departments	125
10	Administration	139
11	The Outside Professional	143
Pt. III	Management
12	The Functions of Management	149
13	Supervision	157
14	Work Simplification	165
15	Management by Objectives	173
16	Customer Service and Organizational Philosophy	181
Pt. IV	Automation in the Health Care Facility
17	Automation: Definition and Description	187
18	Information Systems Applications	197
Pt. V	The Future of Health Services
19	Toward a Broader View of Health Care	211
	Appendix: Professional Associations in Health Care	221
	Suggested Readings	231
	Index	237
	About the Authors	245