Effective Change Management: Ten Steps for Technical Professions Book

On the whole, an excellent book particularly the analysis of the discourse used within the realm of public administration and within bureaucracy in general. For me, the discussion of the familial issues dealt with in the last chapter would have been more complete if the hierarchies within families used to subjugate youth, elders, and disabled folks in caretaking contexts had been called into question. But, that caveat aside, the book has been a great boon in helping me to understand the problematic features of my public administration education.