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Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena Book

Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena
Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena, Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. Unwanted brand associations, product piracy, and other forms of online brand abuse threaten to alien, Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena has a rating of 3.5 stars
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Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena, Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. Unwanted brand associations, product piracy, and other forms of online brand abuse threaten to alien, Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena
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  • Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena
  • Written by author Brian H. Murray
  • Published by AMACOM, March 2003
  • "Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. Unwanted brand associations, product piracy, and other forms of online brand abuse threaten to alien
  • Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. Unwanted brand associations, product piracy, and other forms of online brand abuse threaten to aliena
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Authors

Contents
Preface
Acknowledgments
Introduction
Section One Digital Brand Abuse

Chapter 1   The Dark Side
Objectionable Content
Pornography
Hate, Violence, and Extremism
Gambling
Parody
Defining "Objectionable"
Who's at Risk?
What to Do
The Business Case
Boardroom Summary
Chapter 2   The Opportunities and Threats of Online Commentary
The Rumor Mill
Information Security
The World's Largest Focus Group
Activism and "Sucks" Sites
Nobody Is Immune
Managing Risk
Buried Treasure
The Business Case
Boardroom Summary
Chapter 3   Customer Diversion
Customer Capture
Keeping the Customer
Bringing the Customer Back
Scope of the Problem
The Future
The Business Case
Boardroom Summary
Section Two Online Partners and Distribution Issues
Chapter 4   Managing Partner Compliance
The Customer Experience
Changing Dynamics
Online Partners
Monitoring Partners
Step 1: Prioritization
Step 2: Brand Management
Step 3: Enforcement
The Business Case
Boardroom Summary
Chapter 5    Counterfeits and Gray Markets
Gray Markets
Counterfeiting
Online Monitoring
The Business Case
Boardroom Summary
Chapter 6    Defending Against Digital Piracy
Music
Video
Software
Text and Images
The Business Case
Boardroom Summary Section Three Trust
Chapter 7   The Costs of Compromised Privacy and Security
Information Collection Technologies
Information Security
Managing Privacy and Security
The Business Case
Boardroom Summary
Section Four Competitive Intelligence
Chapter 8 Using Online Competitive Intelligence to Outmaneuver Competitor Brands
The Internet as a Competitive Intelligence Source
Brand Presence
Brand Reach
Partnerships
Online Commentary
Collecting the Data
Counterintelligence
Actionable Information
The Business Case
Boardroom Summary
Section Five Taking Action
Chapter 9  How to Use Online Monitoring to Control Your Brand and Capture Revnue
The What-Where-How Approach
Allocation of Resources
When to Outsource
How to Outsource
The Business Case
Boardroom Summary
Chapter 10   Constructing Your Plan of Attack
Designing an Effective Approach
Best Practices in Action
The Business Case
Boardroom Summary
Chapter 11    Mobilizing the Forces
State of Affairs
Raising Awareness
Apathy Is the Enemy
Who's Responsible?
Stepping Up
The Business Case
Boardroom Summary
Glossary
Appendix A: Top-Level Domains
Appendix B: Sample Affiliate Guidelines
Appendix C: Sample Guidelines for Managing Partner Compliance
Appendix D: Overview of Peer-to-Peer (P2P) Networks
Appendix E: Sample RFP Scope of Work
Appendix F: Sample Cease-and-Desist Letters
Notes
Index


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Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena, Leading brands and the intellectual property of successful organizations are increasingly falling victim to hostile tactics from unscrupulous businesses. Unwanted brand associations, product piracy, and other forms of online brand abuse threaten to alien, Defending the Brand: Aggressive Strategies for Protecting Your Brand in the Online Arena

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